Shipping and Refund Policy
Shipping Policy
Shipping Locations
We currently ship products only within India.
Shipping Fees
- Standard Shipping: Free for all prepaid orders.
- Cash on Delivery (COD): An additional charge of ₹50 applies.
Delivery Time
Orders are delivered within 7-8 business days after they are shipped.
Shipping Carrier
We use DTDC Courier Service to ensure safe and timely delivery of your orders.
Order Tracking
Once your product is dispatched, we will send a tracking ID to your registered email or phone number. You can use this ID to track your shipment.
Refund and Return Policy
Eligibility for Returns
Returns are accepted only in the following cases:
- The wrong item was shipped.
- The item is defective or damaged upon arrival.
Refund Timeframe
- Refund amount will be credited within 10-14 days to your bank accunt.
Return Process
- Return products should be return within 7 days
- Please contact us before initiating a return at:
- Phone: +91-8129923533
- Email: info@thecarbox.in
